CRM Microsoft Dynamics and Business Analyst Full Time

We are looking for a CRM Microsoft Dynamics & Data Analyst to join our Finance & Technology and Innovation team.

As our CRM and Data Analyst you will develop and manage projects and data, improving our systems in the business by actioning requirements from stakeholders. Ultimately this will enable and inspire more organisations to invest in their people.

You’ll be responsible for supporting our CRM, projects and analysing/managing data. This role will require leadership, an eye for detail and a passion for results. We are looking for a professional with a keen interest in data, who can combine analytical skills with strong project and relationship management.

We’re committed to investing in developing someone with the attitude, interest and capability to learn for this role – not necessarily someone who ticks every technical box!

What you’ll be doing

This is a flexible role with a focus on the core system (Microsoft dynamics CRM) and data analysis and maintenance. Opportunities for supporting project management (using Agile techniques) and business analytics activities are available depending on skillset.

We are looking for someone motivated and curious who is eager to learn, collaborate, and contribute to our data-driven culture to help us realise our ambitions!

Our company’s Finance & Technology and Innovation team is all about making things better across the board. And the best part? You’ll be doing all of this alongside a fantastic group of colleagues who value flexibility and results over rigid 9-to-5 schedules.

Working as part of a small team and reporting into our Senior CRM and Systems Manager you’ll:

• Design key data sets and provide analysis (including business intelligence report design using Power BI)
• Support on systems improvements projects depending on your strengths. This could be any of project management, business analysis & systems testing
• Learn about and deliver customisations for our CRM system
• Over time, become a CRM champion, including delivering training and first line support, helping with user adoption and value from the CRM
  Identify, understand and communicate customer need to inform ongoing CRM development, ensuring that all key stakeholders are consulted and informed of updates, changes and enhancements
• Support our marketing function in use of our e-marketing tool ClickDimensions

Ideally your skills, experience and qualifications include:

• Data Enthusiast: If you’re excited about data and have a flair for working for it, we want to hear from you.
• Analytical Thinking: We value your ability to think critically and creatively when solving problems. If you enjoy tackling challenges with a fresh perspective, you’ll fit right in.
• Attention to Detail: Accuracy is crucial. Your knack for spotting inconsistencies will make you an asset to our team.
• Communication Skills: Can you explain your findings clearly? Collaboration is key, and your ability to communicate effectively with diverse teams.
• Adaptability: If you’re excited about learning new technologies and embracing fresh methodologies, you’ll thrive in our dynamic environment.
• Team Player: Whether you’re collaborating or working independently, your goal is to foster a collaborative and inclusive environment that supports everyone’s success.
• Tech-Savvy: You’ll be proficient in using office programs. Familiarity with Microsoft suite products, including Dynamics 365/Microsoft CRM & Power BI is especially beneficial.

Role details:

Salary: £30-40k dependent on experience

Contracted hours: 37 hours, Monday to Friday (ask us about flexible working)

Location: Remote with options to work hybrid from London office. Applicants must be eligible to live and work in the UK.

Benefits:

25 Days Annual Leave + Bank Holidays and Festive Break.

5% employer pension contribution.

HealthShield Health Cashplan

£1500 personal Learning and Development budget per year.

Flexible working

Perkbox – benefits and discounts platform

Peer nominated recognition awards of £25-£125

Quarterly team days

Company-wide bonus scheme

We are an equal opportunities employer. You’ll find that you are valued as a unique person; we embrace different opinions, cultures, circumstances and lifestyles. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect.

If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact Vicki Goodsman and we will be happy to discuss.

Tagged as: CRM, data analytics, powerbi, project management, stakeholders