Regional FM Contracts Manager (Healthcare, PFI) Full Time

The role
An established Facilities Management provider requires a Regional FM Contracts Manager to lead delivery across 18 primary care health centres in London. You will own operational performance, client relationships, and commercial outcomes across a multi-site, hard FM and M&E portfolio. The role is hybrid with regular site presence across London, so a full UK driving licence is essential.

• What you will do
  Lead contract performance across hard FM and M&E services for a multi-site healthcare estate
• Deliver against PFI and PPP payment mechanisms, KPIs, and SLAs. Prevent, investigate, and mitigate deductions.
• Drive statutory and technical compliance, including planned and reactive maintenance and asset integrity.
• Line manage and develop site teams and supply chain partners. Set clear objectives and complete performance reviews.
• Own commercial controls. Forecast and manage budgets, report monthly performance, support lifecycle planning, and variations
• Build strong relationships with client stakeholders. Act as the primary point of contact and lead review meetings and audits
• Use data and CAFM reports to improve first-time fix, uptime, and patient-safe environments.
• Champion H&S and risk management. Ensure RAMS, permits, and governance are in place and followed

What you will bring

• Proven experience managing multi-site FM contracts, ideally in healthcare or other performance-driven environments
• Strong understanding of PFI or PPP contracts, payment mechanisms and deduction regimes
• Solid hard FM and M&E knowledge, with a track record of delivering compliant services at scale
• Commercial literacy. Comfortable with budgets, forecasting, reporting and supplier performance management
• Confident stakeholder manager who can lead meetings, influence outcomes and resolve issues quickly
• Full UK driving licence and the ability to be on site across London each week

What’s on offer

• £55,000 to £65,000 base salary, plus company vehicle or car allowance
• Hybrid working with autonomy and visible impact across a critical healthcare portfolio
• Career progression with an established FM provider

Apply with your CV. Shortlisting will begin immediately.

Tagged as: contracts manager, facilities management, PFI, PPP, projects manager. cafm