Hotel Receptionist Job Description Template (Example)

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How we can help with Hotel Receptionist roles

Hotel Receptionist Job Template

Position: Hotel Receptionist Location: UK Salary: Competitive

We are seeking a friendly and customer-focused Hotel Receptionist to join our team. In this role, you will be responsible for providing exceptional guest experiences, managing reservations, and assisting with administrative tasks.


  • Greet guests and check them in and out of the hotel.
  • Respond to guest inquiries and provide information about hotel services and local attractions.
  • Manage room reservations and ensure accuracy of guest information and payment details.
  • Handle cash and credit card transactions and maintain accurate records.
  • Assist with administrative tasks, including filing, faxing, and email correspondence.
  • Maintain cleanliness and organization of the front desk area.
  • Provide exceptional customer service and resolve guest issues in a timely and effective manner.
  • Collaborate with other hotel staff to ensure smooth hotel operations.


  • Previous experience as a hotel receptionist or in a customer-facing role is preferred.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Strong organizational skills, with the ability to manage multiple tasks and priorities.
  • Attention to detail and accuracy in managing reservations and financial transactions.
  • Knowledge of basic computer programs, including Microsoft Office and reservation systems.
  • Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.
  • A diploma or degree in hospitality or a related field is preferred.

If you are a customer-focused individual with excellent communication skills and a passion for the hospitality industry, we encourage you to apply. We offer a competitive salary, benefits package, and opportunities for career growth and development.

Why use our Hotel Receptionist job description example?

This Hotel Receptionist job description template is generated by Chat GPT for a UK Hotel Receptionist role. We asked the AI programme to generate a job advert that would be successful in finding the right candidates and optimised to rank above other Hotel Receptionist jobs in the job board search results. Copy this template or download the Microsoft Word version at the top of this page to get started.

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Completed your Hotel Receptionist job description using the template examples? You’re now ready to get your job advertised online and found by thousands of relevant candidates and choosing the right platform can be confusing and costly. Luckily we have a solution called job board advertising. This is a service we provide that posts your job to multiple top performing job board sites in the UK. This saves you over 80% on your online recruitment costs and increases the exposure of your job description.

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