Spa Therapist Job Description
Hire a qualified Spa Therapist who delivers professional treatments, outstanding guest care and supports retail sales. Use this template to create a clear advert that attracts therapists with the right technical and client-service skills.
What does a Spa Therapist professional do?
A Spa Therapist provides massages, facials and body treatments, maintains treatment rooms to health-and-safety standards and helps build repeat custom through excellent client care and product recommendations.
Spa Therapist job description template
Use this employer-ready example as a starting point, then replace the placeholders and adjust the content so it accurately reflects your vacancy.
Spa Therapist
About the role
We are looking for a qualified Spa Therapist to join our team to deliver high-quality massages, facials and body treatments, conduct client consultations, maintain treatment-room standards and recommend retail products. This role requires practical treatment experience, strong customer service and a commitment to health and safety. Location: [Location]. Hours: [Hours]. Salary: [Salary/Competitive].
Key responsibilities
- Deliver professional spa treatments to company standards, including massage, facials, body wraps, scrubs and other therapies as required
- Complete client consultations, record relevant medical history and agree treatment plans and aftercare
- Maintain cleanliness and hygiene of treatment rooms and equipment; follow salon/spa health and safety procedures and COSHH guidance
- Recommend and sell appropriate retail products and follow up on course bookings to support revenue targets
- Manage appointment times, reception handovers and client records using booking systems where provided
- Attend regular training sessions to maintain standards and expand treatment skills
- Support opening/closing duties, stock checks and basic stock rotation for retail and treatment supplies
- Build rapport to encourage repeat bookings and positive guest feedback
Essential skills and experience
- Relevant beauty therapy or massage qualification (e.g. NVQ/VTCT/SQA Level 2 or 3 or equivalent)
- Practical experience delivering a range of spa treatments in a salon or spa environment
- Good communication and consultation skills, with the ability to record client information accurately
- Understanding of basic health and safety, hygiene and infection-control procedures
- Right to work in the UK and willingness to work flexible shift patterns including weekends
Desirable
- Additional training in specialist therapies (e.g. aromatherapy, hot stone, reflexology)
- Experience with retail sales and meeting upsell targets
- Familiarity with salon booking software and electronic client records
- First aid training or insurance for self-employed therapists
- Experience working in a high-end or boutique spa environment
What we offer
- [Company pension scheme]
- Paid training and ongoing professional development
- Staff discount on treatments and retail
- Paid holiday allowance
- Uniform or uniform allowance
- Performance-related incentives or commission
How to apply
Apply with your CV and any additional information requested. Make the interview process, closing date and any assessment stages clear where known.
Use this as a starting point rather than a final advert. The strongest version will reflect the real role, salary, location, systems, responsibilities, benefits and working arrangements.
What is a Spa Therapist role?
Spa Therapists deliver hands-on body and facial treatments to help clients relax, improve skin condition and support general wellbeing. They perform consultations, maintain accurate client records, follow strict hygiene and safety procedures, and often support retail sales and treatment booking administration. Therapists work within spas, hotels and wellness centres and typically operate to treatment protocols set by the employer.
Client treatments
Deliver a variety of approved massage and facial therapies to accredited standards.
Client care
Conduct consultations, provide aftercare advice and build repeat custom through excellent service.
Health & safety
Maintain hygiene, follow COSHH guidance and ensure treatment-room safety.
Retail & targets
Recommend products and support sales targets through consultations and follow-ups.
Typical Spa Therapist responsibilities
Responsibilities should reflect the real scope of the vacancy rather than every task someone in this profession might ever complete.
Deliver professional spa treatments
Deliver professional spa treatments to company standards, including massage, facials, body wraps, scrubs and other therapies as required
Complete client consultations
Complete client consultations, record relevant medical history and agree treatment plans and aftercare
Maintain cleanliness
Maintain cleanliness and hygiene of treatment rooms and equipment; follow salon/spa health and safety procedures and COSHH guidance
Recommend
Recommend and sell appropriate retail products and follow up on course bookings to support revenue targets
Manage appointment times
Manage appointment times, reception handovers and client records using booking systems where provided
Attend regular training sessions
Attend regular training sessions to maintain standards and expand treatment skills
Support opening/closing duties
Support opening/closing duties, stock checks and basic stock rotation for retail and treatment supplies
Build rapport
Build rapport to encourage repeat bookings and positive guest feedback
Spa Therapist skills and experience to look for
Keep the essential list focused on what the person really needs to perform the role. Move useful-but-trainable experience into desirable criteria.
Usually worth prioritising
- Relevant beauty therapy or massage qualification (e.g. NVQ/VTCT/SQA Level 2 or 3 or equivalent)
- Practical experience delivering a range of spa treatments in a salon or spa environment
- Good communication and consultation skills, with the ability to record client information accurately
- Understanding of basic health and safety, hygiene and infection-control procedures
- Right to work in the UK and willingness to work flexible shift patterns including weekends
Useful where relevant
- Additional training in specialist therapies (e.g. aromatherapy, hot stone, reflexology)
- Experience with retail sales and meeting upsell targets
- Familiarity with salon booking software and electronic client records
- First aid training or insurance for self-employed therapists
- Experience working in a high-end or boutique spa environment
See our guide to what to include in a job advert before publishing.
How to write a Spa Therapist job advert
Small role-specific details can make the advert much easier for suitable candidates to assess.
List core treatments clearly
State which treatments the role must deliver (e.g. Swedish massage, express facial) so applicants can match skills quickly.
Be explicit about shifts
Include typical shift patterns, weekend requirements and whether split shifts or late finishes are expected.
Highlight training opportunities
Candidates value funded CPD and progression routes — mention any training, certification or development support.
Set realistic experience requirements
Distinguish between essential qualifications and desirable additional therapies to broaden your applicant pool.
Spa Therapist salary considerations
Pay for Spa Therapists varies depending on location, employer type and whether commission or tips are included. Rather than a single market figure, consider the factors below when setting a salary range and total reward package.
depending on experience
- Use a genuine range
- Separate variable pay
- Avoid “competitive” alone
- Match salary to seniority
What Spa Therapist candidates will want to know
Practical details can influence whether a suitable candidate applies, even when the title and salary are attractive.
What are the typical working hours and shift patterns?
Experienced therapists want to know expected start/finish times, frequency of weekend shifts and whether split shifts are required.
How are tips, commission and retail targets handled?
Candidates expect clarity on how gratuities are distributed and whether retail commission or performance bonuses apply.
Which treatments must I be competent to provide from day one?
List mandatory treatments or allow for a staged competency sign-off to set clear expectations.
Is training provided and are qualifications funded?
Therapists want to know about CPD, support for specialist training and opportunities for progression.
What is the uniform policy?
Clarify whether uniform is supplied, cleaned by the employer or if staff must provide their own.
Where to post a Spa Therapist job
This role attracts candidates from hospitality, beauty colleges and specialist spa communities. Use general UK job boards for broad reach, hospitality and beauty-sector sites to target experienced therapists, and local channels or regional Facebook groups when recruiting for specific locations. Also consider posting through vocational training centres and professional networks to reach newly qualified or upskilling therapists.
Related hospitality & wellness job descriptions
Recruiting for a slightly different role? These templates may be a closer fit.
Spa Therapist job description FAQs
Do Spa Therapists need formal qualifications?
Most employers expect an NVQ/VTCT/SQA Level 2 or 3 in beauty therapy or equivalent practical qualifications. Some specialist roles may require additional certified training in specific therapies.
How should I assess practical skills during recruitment?
Combine a short practical test or observed treatment with a structured interview and reference checks. Request evidence of CPD and ask about approach to client consultations and aftercare.
What notice period and probation are typical?
Common practice is a probationary period of 3 months with a one-month notice following probation, but these terms can vary — ensure they are clearly stated in the contract.
How can I make our vacancy more attractive to experienced therapists?
Offer clear CPD, defined progression pathways, competitive commission or incentive schemes, staff benefits such as discounts and a supportive rota that balances weekend working.
Ready to hire a Spa Therapist?
Use this template to build a clear job advert, then post across sector job boards and local channels to reach qualified candidates. If you need help distributing the vacancy, consider targeted advertising on hospitality and beauty job sites or working with specialist recruitment partners.
